{"id":63,"date":"2014-11-01T08:24:02","date_gmt":"2014-11-01T08:24:02","guid":{"rendered":"http:\/\/www.resolutionnetworks.co.za\/?page_id=63"},"modified":"2014-11-26T13:48:46","modified_gmt":"2014-11-26T11:48:46","slug":"it-support","status":"publish","type":"page","link":"https:\/\/resolutionnetworks.co.za\/?page_id=63","title":{"rendered":"IT Support"},"content":{"rendered":"<p>Most organisations in South Africa understand that having an IT infrastructure requires having IT professionals (Either in-house or outsourced). We encourage most organisations to explore the outsourced option due to the fact that it is cost effective and less strain on office resources.<\/p>\n<p>We believe in a different approach to it though, especially when keeping your IT issues resolved and in check.<\/p>\n<p>We also are the only IT Support company to offer an App alongside all of our IT Support services. We have the know how to assist your organisation like it has never been supported before.<\/p>\n<p><span style=\"text-decoration: underline;\">When looking for an IT support partner, you should at least have these criterion met:<\/span><\/p>\n<p>&#8211; An easy way of logging faults<\/p>\n<p>&#8211; An assigned engineer or contact person<\/p>\n<p>&#8211; A guaranteed response time<\/p>\n<p><span style=\"text-decoration: underline;\">We differ by offering the following at no additional fee:<\/span><\/p>\n<p>&#8211; A discounted rate of 10% on all of our additional services and products<\/p>\n<p>&#8211; Access to our one-of-a-kind Helpdesk<\/p>\n<p>&#8211; Access to our support App&#8217;s additional features for clients only!<\/p>\n<p>&#8211; Engineers who understand and support your company so well that they are part of your company!<\/p>\n<p>&nbsp;<\/p>\n<p>We believe in a structured approach to IT Support and you can expect to be treated with the utmost care no matter how small or large your company is.<\/p>\n<p>Our Helpdesk is client focused and service is our number 1 priority.<\/p>\n<p>Don&#8217;t believe us? Send us a <a href=\"https:\/\/resolutionnetworks.co.za\/contact-details\/\">mail<\/a> and we&#8217;ll confirm it with you!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Most organisations in South Africa understand that having an IT infrastructure requires having IT professionals (Either in-house or outsourced). We encourage most organisations to explore the outsourced option due to the fact that it is cost effective and less strain on office resources. We believe in a different approach to it though, especially when keeping [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/template-full.php","meta":{"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":""},"class_list":["post-63","page","type-page","status-publish","hentry","post"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>IT Support<\/title>\n<meta name=\"description\" content=\"IT Support Offering remote only sla based ad-hoc\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/resolutionnetworks.co.za\/?page_id=63\" \/>\n<meta property=\"og:locale\" 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